William Santiago has a diverse legal, medical, claims, investigative and business background. As Director of Claims (a position specially created for William), he incorporates many of the skills he has honed throughout the years: namely, handling complex claims negotiations, managing case inventory, working jointly with attorneys and otherwise guiding and supporting our staff.
He is a skillful negotiator with a mastery of the nuances of the industry, which contribute to his ability to reconcile impasses with claims examiners and opposing counsel and to achieve highly profitable end results. He conducts intricate claims investigations and acts as a gatekeeper for new matters. When you contact our office to discuss a potential new matter, William is likely to be the person who will explore the viability of your potential case before conferring with our attorneys.
During his years in the business, he has materially assisted in the culmination of lucrative six-figure and seven-figure settlements for motor vehicle, slip/trip & fall, boating, workers’ compensation, and medical malpractice cases across NY, NJ, CT, and FL. He has also resuscitated and otherwise salvaged value from controverted, lost or provisionally discharged claims. William is multilingual and is particularly fluent in Spanish. He studied at Phillips Andover Academy and at New York University.